Skip to Content
 Close search

Report on Government Services 2017

Volume F, Chapter 15

Services for people with disability

This chapter reports on the Australian, State and Territory governments’ assistance provided to people with disability and their carers.

Download the chapter

  • Key Facts
  • Indicator Framework
  • Indicator Results
  • Indigenous Data

In 2015-16, total government expenditure on specialist disability services was $8.4 billion — a real increase of 2.3 per cent from 2014-15. Of all specialist disability funding in 2015‑16, 71.1 per cent came from State and Territory governments and 28.9 per cent came from the Australian Government.

Assistance is provided by governments to people with disability and their carers, through specialist disability services provided under the National Disability Agreement (NDA) and the National Disability Insurance Scheme (NDIS).

Nationally in 2014-15 (2015-16 data were not available for this Report), the number of people with disability using NDA specialist disability services as a proportion of the estimated potential population was:

  • Accommodation support, 5.7 per cent (33 081 users)
  • Community support, 22.6 per cent (131 652 users)
  • Community access, 7.9 per cent (45 871 users)
  • Respite, 14.6 per cent (34 992 users)
  • Supported employment, 6.8 per cent (20 009 users)
  • Open employment, 8.6 per cent of people who had an employment restriction (124 215 users).

In 2014-15, 1857 people who used disability support services under the NDA transitioned to the NDIS. As at 30 June 2015, there were 10 067 NDIS participants who were existing State/Territory service users (that is, had transferred at some time from NDA services).

The Australian, State and Territory governments aim to ensure that people with disability and their carers have an enhanced quality of life, enjoy choice and wellbeing, achieve independence, social and economic participation, and full inclusion in the community.

The performance indicator framework provides information on equity, efficiency and effectiveness, and distinguishes the outputs and outcomes of government funded services for people with disability. The performance indicator framework shows which data are complete and comparable in the 2017 Report.

Indicator framework

An overview of the Services for people with disability performance indicator results are presented. Information to assist the interpretation of these data can be found in the indicator interpretation boxes in the Services for people with disability chapter and attachment tables.

Expand allCollapse all

Equity — Access indicators

Service use by special needs groups

Proportion of Aboriginal and Torres Strait Islander Australians using accommodation support services per 1000 Aboriginal and Torres Strait Islander potential population, 2014-15

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 39.8 24.3 43.2 65.7 108.3 28.2 30.5 103.4 50.3
Source: Attachment table 15A.28

Effectiveness — Access indicators

Access to National Disability Agreement (NDA) specialist disability services

Proportion of potential population who used accommodation support services, 2014-15

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 5.2 4.4 5.5 6.4 10.6 8.5 4.6 5.8 5.7
Source: Attachment table 15A.46

Assistance for younger people with disability in, or at risk of entering, residential aged care

Rate of younger people admitted to permanent residential aged care per 10 000 potential population, 2015‑16

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
no. 38.2 36.3 31.1 19.9 35.3 38.5 18.5 9.3 33.3
Source: Attachment table 15A.53

Effectiveness — Quality indicators

Client and Carer Satisfaction

Proportion of people with disability who are satisfied with the quality of assistance received, 2015

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 75.6 ± 4.6 78.9 ± 4.3 83.3 ± 6.2 80.2 ± 17.8 82.1 ± 14.0 80.7 ± 3.7 85.4 ± 5.6 65.6 ± 24.7 78.7 ± 3.1
Source: Attachment table 15A.57

Proportion of primary carers who are satisfied with the quality of assistance received, 2015

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 74.8 ± 10.6 72.1 ± 10.5 80.4 ± 6.0 69.5 ± 9.2 79.1 ± 17.3 70.9 ± 15.7 50.9 ± 23.4 46.5 ± 28.8* 73.4 ± 3.8
Source: Attachment table 15A.58

Efficiency — Cost per output unit indicators

Government contribution per user of non-government provided services

Government funding per user of non‑government provided accommodation support services in institutional/residential setting, 2014-15

Most recent data for this measure are not comparable but are complete, subject to caveats
 NSWVicQldWASATasACTNTAust
$ 114 861 32 098 68 675 81 366 68 932 61 168 .. .. 74 566
Source: Attachment table 15A.67

Cost per user of State and Territory administered services

Total estimated expenditure per service user, State and Territory government administered programs, 2014-15

Most recent data for this measure are not comparable but are complete, subject to caveats
 NSWVicQldWASATasACTNTAust
$ 43 479 27 751 44 259 46 672 33 482 28 787 26 220 32 608 41 921
Source: Attachment table 15A.71

Outcome indicators

Labour force participation and employment of people with disability

Labour force participation rate for people with disability aged 15–64 years, 2015

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 51.2 ± 2.8 53.1 ± 3.8 54.2 ± 2.6 57.8 ± 4.3 52.6 ± 3.9 54.3 ± 3.2 60.1 ± 5.6 67.1 ± 8.7 53.4 ± 1.5
Source: Attachment table 15A.73

Labour force participation of primary carers of people with disability

Labour force participation rate for primary carers aged 15–64 years, 2015

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 53.2 ± 6.5 53.8 ± 8.7 55.7 ± 5.8 63.4 ± 10.5 57.6 ± 9.6 64.0 ± 10.5 75.6 ± 14.5 66.2 ± 20.6 57.0 ± 3.7
Source: Attachment table 15A.81

Social participation of people with disability

People with disability aged 15–64 years who have had face to face contact with family or friends in the previous week, 2015

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 71.8 ± 3.4 73.1 ± 3.1 66.9 ± 1.5 73.1 ± 3.6 72.5 ± 3.7 77.5 ± 3.0 69.2 ± 5.7 59.8 ± 8.3 71.4 ± 1.2
Source: Attachment table 15A.89

Notes

These data and caveats for these data are available in chapter 15 and attachment 15A.

Some percentages reported in these tables include 95 per cent confidence intervals (for example, 80 per cent ± 2.7 per cent).

* Indicates the estimate or proportion has a relative standard error between 25 per cent and 50 per cent and should therefore be used with caution.

.. Not applicable.

Performance indicator data for Aboriginal and Torres Strait Islander people in this chapter are available in the attachment tables listed below. Contextual data and further supporting information can be found in the chapter.

Services for Indigenous people with disability data
Table number Table title
Table 15A.28 Users of NDA accommodation support services, by Indigenous status
Table 15A.29 Users of NDA community support services, by Indigenous status
Table 15A.30 Users of NDA community access services, by Indigenous status
Table 15A.31 Users of NDA respite services, by Indigenous status
Table 15A.32 Users of NDA employment services (aged 15–64 years), by Indigenous status
Table 15A.33 Indigenous users of NDA open employment services/Employment Support Services aged 15–64 years, by age
Table 15A.34 Indigenous users of NDA Disability Management Services aged 15–64 years, by age
Table 15A.35 Indigenous users of NDA supported employment services/ Australian Disability Enterprises aged 15–64 years, by age
Table 15A.41 Indigenous users of State/Territory delivered NDA services aged 0–64 years
Table 15A.53 Rate of younger people admitted to permanent residential aged care per 10 000 potential population, by Indigenous status, by age
Table 15A.55 Younger people who separated from permanent residential aged care to return to home/family, by Indigenous status, by age
Table 15A.56 Younger people receiving permanent residential aged care, by Indigenous status, by age