Report on Government Services 2018

Part G, Chapter 18

Housing

This chapter presents data on the performance of governments in providing social housing, including public housing (PH), State owned and managed Indigenous housing (SOMIH), community housing (CH) and Indigenous community housing (ICH).

The National Affordable Housing Agreement (NAHA) is the overarching agreement between Australian, State and Territory governments for providing assistance to improve housing outcomes for Australians.

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Key Facts
Indicator Framework
Indicator Results
Indigenous Data

Nationally at 30 June 2017:

Public housing — there were 310 483 households and 319 913 dwellings
SOMIH — 9574 households and 14 921 dwellings (including 5032 dwellings in the NT for which household data are not available)
Community housing — 75 634 households and 82 902 community housing tenancy rental units

There were 13 177 households and 15 461 permanent dwellings managed by Indigenous community housing organisations at 30 June 2016.

The social housing services system aims to provide low income people who do not have alternative suitable housing options with access to social housing assistance that supports their wellbeing and contributes to their social and economic participation. Some forms of social housing aim specifically to contribute to Aboriginal and Torres Strait Islander community wellbeing through improved housing outcomes, particularly in remote areas and discrete communities. The social housing services system seeks to achieve these aims through the provision of services that are:

timely and affordable
safe
appropriate, meeting the needs of individual households
high quality
sustainable.

Governments aim for social housing services to meet these objectives in an equitable and efficient manner.

The performance indicator framework provides information on equity, efficiency and effectiveness, and distinguishes the outputs and outcomes of social housing. The performance indicator framework shows which data are complete and comparable in the 2018 Report.

Indicator framework

An overview of the Social housing performance indicator results are presented. Information to assist the interpretation of these data can be found in the indicator interpretation boxes in the Housing chapter and attachment tables.

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Equity — Access indicators

Priority access to those in greatest need

Proportion of new housing allocations that were to households in greatest need, 2016-17 (per cent)

Data comparability and completeness vary for this indicator
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Aust
PH	59.7	81.8	96.9	52.8	85.6	97.9	98.6	58.2	74.3
SOMIH	23.7	..	96.6	..	89.5	na	..	na	58.8
CH	79.0	90.5	98.5	82.0	78.9	93.1	95.7	na	86.4

Source: Attachment tables 18A.15–17

Special needs

Proportion of new tenancies allocated to households with special needs, 2016-17 (per cent)

Data comparability and completeness vary for this indicator
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Aust
PH	62.0	54.6	65.6	56.3	70.1	64.7	60.2	70.1	61.5
SOMIH	44.4	..	42.7	..	53.7	75.0	..	na	45.9
CH	62.2	49.2	52.8	53.7	57.4	58.1	28.5	na	56.2

Source: Attachment tables 18A.18–20

Effectiveness — Access indicators

Affordability

Proportion of low income households spending more than 30 per cent of their gross income on rent, 2017 (per cent)

Data comparability and completeness vary for this indicator
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Aust
PH	1.0	0.5	–	0.4	–	0.2	0.2	3.0	0.5
SOMIH	5.8	..	0.1	..	–	0.6	..	na	2.4
CH	5.8	0.5	29.2	4.8	6.0	14.2	10.4	na	7.2

Source: Attachment tables 18A.22–24

Effectiveness — Appropriateness indicators

Match of dwelling to household size

Proportion of overcrowded households, 2017 (ICH = 2016) (per cent)

Data comparability and completeness vary for this indicator
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Aust
PH	3.6	4.8	4.2	4.2	2.1	5.4	4.5	7.3	4.0
SOMIH	7.3	..	11.7	..	8.1	4.5	..	56.0	24.4
CH	6.7	4.5	1.6	1.3	2.6	1.6	1.1	na	4.3
ICH	na	4.4	25.4	14.5	33.5	na	..	na	na

Source: Attachment tables 18A.25–28

Amenity/location

Data comparability and completeness vary for this indicator

Proportion of households that rate selected aspects of amenity as important to their needs, who are in dwellings that meet those needs, 2017 (per cent)

	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Aust
PH	80.3	81.2	87.2	83.0	84.6	85.8	81.7	84.0	82.6
SOMIH	81.6	..	84.4	..	83.1	85.9	..	..	82.9
CH	84.6	88.3	84.3	88.0	88.1	85.2	86.1	na	85.8

Proportion of households that rate selected aspects of location as important to their needs, who are in dwellings that meet those needs, 2017 (per cent)

	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Aust
PH	87.1	89.0	89.9	91.2	90.9	92.0	89.5	88.6	89.0
SOMIH	92.7	..	87.7	..	92.8	93.6	..	..	90.9
CH	88.8	92.8	90.7	91.4	91.4	88.5	92.2	na	90.2

Source: Attachment tables 18A.33–35

Effectiveness — Quality indicators

Dwelling condition

Proportion of households with at least four working facilities and not more than two major structural problems, 2017 (ICH = 2014-15) (per cent)

Data comparability and completeness vary for this indicator
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Aust
PH	74.8 ± 3.7	82.4 ± 3.3	86.8 ± 2.8	81.4 ± 3.0	85.2 ± 3.1	83.8 ± 2.8	81.5 ± 2.9	82.5 ± 3.0	80.7 ± 1.6
SOMIH	66.6 ± 4.2	..	90.0 ± 2.6	..	68.0 ± 5.1	83.5 ± 9.5	..	..	75.1 ± 2.4
CH	87.9 ± 2.7	90.0 ± 3.0	90.6 ± 3.0	90.7 ± 3.0	92.6 ± 2.2	82.4 ± 3.3	91.6 ± 3.8	na	88.8 ± 1.4
ICH	78.0 ± 9.5	83.6 ± 6.4	80.5 ± 23.2	74.9 ± 20.4	73.0 ± 8.5	np	..	49.1 ± 4.1	71.4 ± 7.2

Source: Attachment tables 18A.36–39

Customer satisfaction

Proportion of tenants who were satisfied or very satisfied with the overall service provided by their housing provider, 2017 (per cent)

Data comparability and completeness vary for this indicator
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Aust
PH	61.7 ± 4.1	74.5 ± 3.7	85.8 ± 2.8	76.7 ± 3.2	82.7 ± 3.3	79.1 ± 3.0	74.8 ± 3.2	74.1 ± 3.4	73.1 ± 1.8
SOMIH	58.0 ± 4.4	..	79.4 ± 3.5	..	69.1 ± 5.0	75.0 ± 11.1	..	na	67.6 ± 2.6
CH	80.3 ± 3.2	82.1 ± 3.7	78.3 ± 4.2	85.1 ± 3.6	80.5 ± 3.3	79.9 ± 3.4	80.4 ± 5.4	na	80.3 ± 1.7

Source: Attachment tables 18A.40–42

Efficiency indicators

Net recurrent cost per dwelling

Net recurrent cost per dwelling, 2016-17 (CH and ICH = 2015-16) ($)

Data comparability and completeness vary for this indicator
	NSW	Vic	Qld	WA	SA	Tas	ACT	NT	Aust
PH	9 626	6 415	8 862	13 383	9 702	9 164	10 207	15 274	9 369
SOMIH	9 905	..	14 119	..	11 320	7 511	..	na	11 550
CH	12 684	11 928	12 707	9 764	10 591	12 549	4 763	na	11 802
ICH	13 864	8 785	10 087	6 117	na	4 178	..	na	9 587

Source: Attachment tables 18A.43–46

Notes

These data and caveats for these data are available in chapter 18 and attachment 18A.

Some percentages reported in these tables include 95 per cent confidence intervals (for example, 80 per cent ± 2.7 per cent).

na Not available. .. Not applicable. – Nil or rounded to zero. np Not published.

Performance indicator data for Aboriginal and Torres Strait Islander people in this chapter are available in the attachment tables listed below. Contextual data and further supporting information can be found in the chapter.

Aboriginal and Torres Strait Islander housing data
Table number	Table title
Table 18A.16	Greatest need allocations as a proportion of all new allocations — SOMIH (per cent)
Table 18A.19	Proportion of new tenancies allocated to households with special needs — SOMIH (per cent)
Table 18A.23	Proportion of household gross income spent on rent — low income households in SOMIH, at 30 June (per cent)
Table 18A.26	Proportion of overcrowded households at 30 June — SOMIH
Table 18A.28	Proportion of overcrowded households at 30 June — Indigenous community housing (per cent)
Table 18A.29	Aboriginal and Torres Strait Islander households living in overcrowded conditions, by housing program
Table 18A.30	Proportion of Aboriginal and Torres Strait Islander households in public housing living in overcrowded conditions, by remoteness (per cent)
Table 18A.31	Proportion of Aboriginal and Torres Strait Islander households in SOMIH living in overcrowded conditions, by remoteness (per cent)
Table 18A.32	Underutilisation in social housing at 30 June (per cent)
Table 18A.34	Proportion of SOMIH tenants rating amenity and location aspects as important and meeting their needs, 2016 (per cent)
Table 18A.37	Dwelling condition, SOMIH, 2016 (per cent)
Table 18A.39	Dwelling condition, Indigenous community housing (per cent)
Table 18A.41	Customer satisfaction — SOMIH, 2016 (per cent)
Table 18A.44	Net recurrent cost of providing assistance per dwelling — SOMIH, 2016-17 dollars ($ per dwelling)
Table 18A.46	Net recurrent cost of providing assistance per dwelling — Indigenous community housing (2015-16 dollars)